Senior Business Architect

Senior Business Architect

Your role

Job Description

Review, analyze and evaluate business systems and user needs. Document requirements define scope and objectives and formulate systems to parallel overall business strategies.

In-depth understanding of telecommunications operator business process. Familiar with OSS and BSS systems and functions and how these relate to operator processes.

Main Responsibilities

    • Assess and qualify B2B and B2C demands in terms of business outcomes and business benefits expected, aligning business and technology strategies, roadmap, priorities and dependencies
    • Work closely with project and demand management, technology and business operations stakeholders to align objectives and expectations, to plan for improvements or enhancements, to identify and mitigate risks.
    • Translate business requirements into systems qualities and thence into repeatable design strategies and patterns that enable those qualities.
    • Analyze and produce Impact Assessment and Technology Feasibility, Gap Assessment, Solution Options and/or approach deliverables.
    • Capture, collect, analyze, enrich business and technical requirements for system or solution including but not limited to; business data models, use cases, functional and non-functional requirements, customer journeys, processes etc. as required to articulate and elaborate on the business need.
    • Good level of Business Communication / Acumen – having the ability to translate complex issues into business terms.
    • Document and maintain requirements, processes, procedures and the traceability of requirements across all process and procedures.
    • Construct workflow charts and diagrams; studying system capabilities; writing specifications.
    • Improve systems by studying current practices; designing modifications.
    • Recommend controls by identifying problems; writing improved procedures.
    • Prepare technical reports by collecting, analyzing and summarizing information and trends.
    • Contribute to team effort by accomplishing related results as needed.
    • Validate resource requirements and develop cost estimate models.
    • Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs involved.
    • Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making.
    • Perform regular reviews and analyses of current processes using operational metrics and reports.
    • Understand and communicate operational impact of any changes; business and technology.
    • Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes.
    • Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement.
    • Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues.


Your profile


    • 12 years-experience in telecommunications operator or industry systems integrator.
    • Excellent knowledge, understanding and proven track record on the requested role.
    • A comprehensive understanding of telecommunications Operator business processes; Technology, B2B/B2C and Supporting Functions.
    • A comprehensive understanding of Mobile, Fixed line, broadband and internet service offerings.
    • Relationship Building with stakeholders and user communities.
    • In-depth experience of requirement capture, maintenance and mapping methodologies.
    • Ability to impact operations and effect change without being confrontational.
    • Ability to document requirements an unambiguous manner.
    • Detail oriented, analytical and inquisitive by nature.
    • Ability to work well under pressure.
    • Ability to work independently and with others.
    • Extremely organized with strong time-management skills.
    • Ability to work in dynamic and challenging environment and support to manage multiple parallel complex initiatives.
    • Excellent interpersonal, communication, negotiation and leadership skills.
    • Innovative and creative thinker.
    • Fluent in spoken and written English.


Desirable Skills

  • Understanding of OSS and BSS functions.
  • Bachelor’s Degree in IT or Telecommunications
  • An understanding of Software Design methodology and Software Development Process Lifecycle.
  • TOGAF 9 certification demonstrating knowledge in Enterprise Architecture / Business Architecture concepts & skills is considered a plus.
  • Good cultural awareness and past experience working in the Middle-East is considered a plus.


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